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Privacy Policy

This Privacy Policy describes how Spirits of Flight, LLC (“us” “we” or “Company”) collects, uses, and shares personal information when you use our website or services. By accessing or using our website or services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
1. Information We Collect
(a) Information You Provide

  • We may collect the following types of personal information when you use our website or services:

    • Your & an emergency contact’s:

    • Name

    • Address

    • Phone Number

    • Email

  • Your credit card details

  •  Other payment information

(b) Automatic Collection
When you visit our website, our servers automatically recognize (1) visitors' domain names; (2) IP addresses (the number assigned to computers on the Internet); (3) device information; and (4) location data. This "traffic data" may be used for marketing purposes or for improving the services we offer, as explained in more detail below.

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(c) Tracking Technologies
We use "cookies" and other tracking technologies that allow us to store a small piece of data on your computer about your visit to the Site. Cookies help us learn which areas of the Site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at the Site may be diminished and some features may not work as they were intended. Your browser or extension may allow you to automatically transmit Do Not Track signals, and unless required by law, we do not respond to such signals.


2. Use and Sharing of Your Information
(a) Operating Our Website and Providing Services
We may use the personal information we collect for the following purposes:

  • To provide you with the products or services you request

  • To process transactions and payments

  • To communicate with you about your account or our services

  • To respond to your inquiries or requests

  • To improve our website or services

  • To comply with legal or regulatory requirements

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We may share your personal information with third parties for the following purposes:

  • With service providers who help us operate our website or provide our services

  • With third-party payment processors to process transactions

  • With emergency services or contacts in case of an emergency

  • With law enforcement or regulatory authorities as required by law or to protect our rights

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(b) Traffic Data
We use traffic data to analyze our Site traffic, but we do not examine this information for individually identifying information. In addition, we may use IP addresses to help diagnose problems with our server, to administer the Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate basis.


(c) Use of Cookies
We may use cookies and other tracking technologies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our Site, or for other purposes. Promotions or advertisements displayed on our Site may contain cookies. We do not have access to or control over information collected by outside advertisers on our site.

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(d) Disclosure of Personal Information
We may disclose personal information that you provide via the Site to the following third parties:

  • Our subsidiaries and affiliates;

  • Joint venture or marketing partners who may want to send you information about their products or services, unless you have specifically requested that we not share your information for this purpose; and

  • Contractors, vendors, and service providers we use to support our business and the website. These support partners have all agreed to uphold the same standards of security and confidentiality that we provide to you under this Policy, and they have agreed to only use your information to carry out their specific business obligations to Company.

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We may also disclose personal information that you provide via our website in the event of a merger, acquisition, or any form of sale of some or all of our assets, in which case personal information we collect via the website will be among the assets transferred to the buyer.

 

Further, we may disclose your personal information to third parties to

  • Comply with any court order or other legal obligation;

  • Enforce or apply our terms of use and other agreements; and

  • Protect the rights, property, or safety of our business, our clients, customers, employees, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, information security, and other related matters.

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3. Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

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4. Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services.

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5. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page.

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6. Other Websites
The website may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

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7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us here.

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8. FOR RESIDENTS OF CALIFORNIA

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8.1 SHINE THE LIGHT
Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once each calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately preceding calendar year.


To obtain this information, please send an email message to hellospiritsofflight@gmail.com with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide in response the requested information to you at your email address. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only required information will be included in our response.

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8.2 ERASER BUTTON
Under California's "Eraser Button" law, California residents under age 18 who have registered to use the Site may request removal of content they have posted. To make a request, please contact us here.

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8.3 The California Consumer Privacy Act as amended by the California Privacy Rights Act ("CPRA") provides additional rights to residents of California regarding our information collection and use practices.

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8.3.1 NOTICE OF COLLECTION
We identify below the categories of personal information that we have collected in the last 12 months, using the categories provided in the CPRA.

  • Identifiers

  • Customer Records Information

  • Internet or Other Electronic Network Activity Information

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For more detail on the information we collect, including the sources we receive information from, please refer to our Information Collection Practices above.

 

We collect and use these categories of personal information for the following business and commercial purposes: to provide you with the services you requested, and as otherwise indicated in our Information Collection Practices disclosed above.

 

We disclose these categories of personal information to the following categories of persons for business purposes: to provide you with the services you requested, and as otherwise indicated in our Information Collection Practices disclosed above.


8.3.2 RETENTION
We keep your personal information for as long as necessary to fulfill our business needs unless
we are required to keep it longer by statute or official policy.

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8.4 RIGHTS OF CALIFORNIA RESIDENTS


A. Right to Know


You have the right to know certain details about our data practices. In particular, you may request the following from us:

 

  • The categories of personal information we have collected about you;

  • The categories of sources from which the personal information was collected;

  • The categories of personal information about you we disclosed for a business purpose or sold or shared;

  • The categories of third parties to whom the personal information was disclosed for a business purpose or sold or shared;

  • The business or commercial purpose for collecting or selling or sharing the personal information; and

  • The specific pieces of personal information we have collected about you.

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To exercise the Right to Know, please please contact us here. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know.

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B. Right to Correct or Delete
You have the right to request that we correct or delete the personal information we have collected from you. To exercise the Right to Delete, please submit a request, please contact us here. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request to delete. If we deny your request, we will explain the reason why in our response.

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C. Right to Limited the Use of Sensitive Personal Information

You have the right to tell us to limit the use or disclosure of your information at any time. You may exercise this right by contacting us here.

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D. Right to Non-discrimination

You have the right not to receive discriminatory treatment by us for exercising any of your rights.

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E. Authorized Agent

You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and verify your identity directly.

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